Troubleshooting

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Issue: Server is online in HiveOS but appears offline on Clore.ai. Symptom: Server shows as online in HiveOS, but remains offline on the Clore platform.

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1. Check the status of the Clore service:

Run the command:

systemctl status clore-hosting.service

If the response isActive: inactive (dead) — the service is not running and is not enabled on startup.

1. Enable autostart and launch the service:

systemctl enable clore-hosting.service
systemctl start clore-hosting.service

Check again:

systemctl status clore-hosting.service

If the service status isactive (running) — the server should appear online on the Clore platform.

1. To avoid issues after reboot, make suer to add all necessary components to autostart:

systemctl enable clore-hosting.service
systemctl enable docker.service
systemctl enable docker.socket

1. Check functionality after reboot:

reboot

After reboot, the server should start automatically and appear online.